Behavioral Health Outcomes in Client and Data Driven Cultures Faceoff

I do remember social work school-it wasn’t that long ago. There was a lot of talk about feelings; about engagement and nonjudgmental interactions; about clients. However, there was not a lot of...

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NYSCRI | The Hopping Clinical Record Initiative & Why You Should Care

Prior to NYSCRI, the New York State Clinical Record Initiative, New York clinics filled out open-ended paper forms. With these forms, it was difficult to accurately track information and...

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Caffeine & Central Intake Calls: A Day in the Life of Sal the Floor General

Meet Sal

Sal arrived at the clinic for work Wednesday morning clutching his morning coffee. He greeted the already busy clinicians as they were rushing past him to prepare for their days. He made...

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Without proper staffing, open access crumbles like a game of Tetris

I love Tetris. There’s something incredibly satisfying about figuring out exactly where each little block fits best into the big picture. Yet, it can also be stressful (or maybe I’m just taking it...

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