David Gordon, LCSW, Clinical Director

David Gordon, LCSW, Clinical Director

Recent Posts by David Gordon, LCSW, Clinical Director

ACEs Too High | Saving Our Children By the Time Dessert Comes

Several years ago I had the unique opportunity of having dinner with Dr. John Anda and Dr. Sandra Bloom, both pioneers when it comes to trauma and trauma informed care. It was a special...

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Welcome Aboard | 7 Tips for Clinic Human Resources & Clinic Engagement

Clinic human resources means coordinating benefits, learning computer log-ons, and filling out paperwork. This can often be the focus as employees come aboard a new agency. While important, these...

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Finding Your Ideal Central Intake Worker: See Sample Job Posting

Searching for a new employee can be one of the most frustrating parts of managing an organization. It can be a long process - one that has a significant impact on the success and efficiency of...

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Behavioral Health Outcomes in Client and Data Driven Cultures Faceoff

I do remember social work school-it wasn’t that long ago. There was a lot of talk about feelings; about engagement and nonjudgmental interactions; about clients. However, there was not a lot of...

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Caffeine & Central Intake Calls: A Day in the Life of Sal the Floor General

Meet Sal

Sal arrived at the clinic for work Wednesday morning clutching his morning coffee. He greeted the already busy clinicians as they were rushing past him to prepare for their days. He made...

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Without proper staffing, open access crumbles like a game of Tetris

I love Tetris. There’s something incredibly satisfying about figuring out exactly where each little block fits best into the big picture. Yet, it can also be stressful (or maybe I’m just taking it...

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Who You Gonna Call? Central Intake! 3 Expectations for Intake Calls

Like the Ghostbusters team in the original 1984 movie, your clinic’s central intake office is the first call when a consumer is seeking help. A central intake process is one where clinics have one...

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Open Access: Opening the Door to a More Efficient Clinic

The best time to start a client in treatment is the moment they are ready.  Open Access strategies reduce the time between when a client is ready and when treatment begins to zero!

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Technology as a Second Language: Teaching Old Dogs New Tricks

Like most others, I took English in elementary school. It wasn’t that hard, after all I had been practicing for quite a while. In high school, I tried a little French. Not as easy, but I got...

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Trauma Informed Care Influences Service Delivery and Staff Retention

I was first exposed to the notion of Trauma Informed/Trauma Sensitive agency cultures in 2006 by Sandra Bloom, the creator of the Sanctuary Model. Her words and books about the Sanctuary model...

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