EHR Software Customer Stories

Efficient Billing for Agencies With Many Different Programs

Ruby Cosme, Villa of Hope

Your agency does a lot - and you need an EHR that keeps up with you. That's why the Villa of Hope relies on eCR™. With over 20 programs, each with their own billing set-up, their billing could be overwhelming. Our EHR billing functionality lets you bill multiple programs on one charge. Click here for full transcript.

Implementation Support Results in Seamless Switch From Paper to eCR™

Esther Obanero, Bridging Access to Care

Bridging Access to Care was able to make a seamless transition from paper to EHR because eCR™ is so easy to learn. The software is a multi-program EHR that allows Bridging Access to Care to focus on serving their community in Brooklyn, NY, along with the great support from the TenEleven team. Click here for full transcript.

Innovative Billing Functionality Drives Increased Revenue 

Jennifer George, Finger Lakes Area Counseling and Recovery Agency (FLACRA)

FLACRA uses eCR™ to track patient eligibility - patient charges with eligible insurance turn green so they'll know exactly which ones should be billed.  This billing functionality helps to increase their revenue, and makes their billing process more efficient. Click here for full transcript.

Easy to Use System Supports Community Housing Program

Laura Oak, Melillo Center

The Melillo Center was looking for an EHR for home visits. Their staff are in the field completing home visits, and eCR™ makes it easy for them to stay on top of their documentation.  eCR™ and its diverse functionality allows the them to efficiently track progress notes, and complete treatment plans from wherever they are. Click here for full transcript.

Managing the Revenue Cycle From End-to-End

Nina Badillo, The Family Counseling Center

You don't want to be overwhelmed by the claims process. Our EHR billing functionality lets you manage your revenue cycle by billing whole batches, and then quickly checking to make sure that everything is accurate. If anything is missing, it's easy for you to follow up at any point to fix it. Click here for full transcript.

Responsiveness and Support Maintains Agency Momentum

Katie Serio, Huther Doyle

Huther Doyle values the TenEleven EHR support team that guides customers as they use eCR™. The TenEleven team will help you figure out what is going on with your software and encourages you to submit suggestions for new functionality. Click here for full transcript.

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