Community Alternatives, Inc. (CAI) provides Behavioral Health Rehabilitation Services (BHRS) in seven counties in Western Pennsylvania. CAI came to TenEleven because they wanted to speed up their clinical documentation time in order to bill for services faster.
TenEleven identified the need to reduce CAI's "Car-Float" - the time that progress notes spend sitting idle in providers cars when they could be entered into an electronic system. TenEleven and CAI were able to create a mobile solution that eliminated CAI's "Car-Float" entirely.
According to Chief Operating Officer Nicholas Riehl, "With TenEleven's mobile solution I have seen a substantial improvement in the quality of the treatment we provide. Clinical people are spending more time doing clinical things, and our documentation is completed 50% sooner."
CAI is now billing faster and delivering better services with a few key benefits from their TenEleven solution.
Learn more about how TenEleven approaches BHRS programs here.
Vice President of Behavioral Health Services
Deputy Executive Director
Bridging Access to Care
"Working with TenEleven we were able to accomplish the cumbersome coordination of group scheduling, generating progress notes, and tracking participation time. For our PROS program we saw an increase in revenue as a result of implementing eCR™."
TenEleven has customized eCR™ for a number of service types and levels of care for health and human services including mental health, addiction treatment, and family services. Whether its inpatient, outpatient, or Trauma Informed Care, eCR™ is built to fit.